1. Bookings and confirmation
Submitting a request through the website does not by itself guarantee a studio reservation. A booking becomes confirmed when Wave Studio confirms availability and any required booking payment has been received.
2. Booking time
Your booked period includes arrival, setup, production, pack-down and departure. Please book enough time for your full production. Additional time is subject to studio availability and may be charged at the applicable hourly rate.
3. Payments
Prices are stated in Nigerian Naira unless otherwise indicated. Any deposit, balance and payment deadline applicable to your booking will be communicated during confirmation.
4. Cancellations and refunds
Cancellations made at least 72 hours before the scheduled booking time are eligible for a full refund of the booking amount paid. Cancellations made at least 24 hours but less than 72 hours before the booking will attract a 50% booking fee charge, with the remaining 50% refundable. Cancellations made less than 24 hours before the booking are not eligible for a refund. Please see our Refund & Cancellation Policy for full details.
5. Rescheduling
Requests to reschedule are subject to availability and must be made as early as possible. Wave Studio may apply the cancellation terms where a late rescheduling request prevents the original slot from being rebooked.
6. Studio use
The person making the booking is responsible for the conduct of their production team, talent and guests. Studio furniture, equipment and sets must be treated with care and returned in the condition in which they were provided.
7. Damage and loss
The booking party may be responsible for the reasonable cost of repairing or replacing studio property damaged, lost or misused during the session, excluding ordinary wear and tear.
8. Safety and prohibited activities
Open flames, smoke effects, hazardous substances, weapons, illegal activity or any activity that may create unusual safety risks require prior written approval and may be prohibited.
9. Personal belongings
Please keep personal belongings and production equipment secure. To the extent permitted by law, Wave Studio is not responsible for loss or damage to items left unattended.
10. Photography and content
You are responsible for obtaining permissions, releases and licences required for your production, talent, music, props and other content. Wave Studio does not claim ownership of content created by customers in the studio.
11. Studio interruption
If Wave Studio must cancel a confirmed booking because the studio is unavailable for reasons within our control, we will offer an alternative date or refund the amount paid for the affected booking.
12. Contact
Questions about a booking or these terms can be sent to wavemediastudioz@gmail.com or via WhatsApp/phone on +234913 541 0110.