1. Information we collect
We may collect your name, email address, phone or WhatsApp number, booking date and time, selected studio, project details, messages, payment-related records and other information you choose to provide.
2. How we use your information
We use your information to respond to enquiries, process and manage bookings, send booking confirmations and service communications, maintain business records, prevent misuse and improve our studio and website experience.
3. Email and WhatsApp communications
Information submitted through our forms may generate notifications to Wave Studio by email and, where enabled, WhatsApp. We may use the contact details you provide to communicate with you about your enquiry or booking.
4. Payments
If online payment services are used, payment details may be processed by the relevant payment provider. Wave Studio may receive transaction references and payment status information but does not need to store full payment-card details on this website.
5. Cookies and website information
Our website and service providers may use essential cookies and similar technologies for website operation, security, analytics and performance. Browser settings can be used to manage cookies where appropriate.
6. Sharing of information
We do not sell personal information. We may share information with trusted service providers where reasonably necessary to operate our website, communications, payments, bookings or other business services, or where disclosure is required by law.
7. Data retention
We retain information only for as long as reasonably necessary for bookings, customer service, accounting, legal obligations and legitimate business records.
8. Security
We take reasonable organisational and technical measures to protect information. No internet transmission or storage system can, however, be guaranteed to be completely secure.
9. Your information
You may contact us to ask about personal information we hold about you and, where applicable, request correction or deletion subject to our legal and record-keeping obligations.
10. Contact
Privacy enquiries can be sent to wavemediastudioz@gmail.com.